How To Fix /SCA/SDPR_INTERNAL024 - Accuracy (ASN) &1/&2: Different customer location (&3/&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/SDPR_INTERNAL -

• Message number: 024

• Message text: Accuracy (ASN) &1/&2: Different customer location (&3/&4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/SDPR_INTERNAL024 - Accuracy (ASN) &1/&2: Different customer location (&3/&4) ?

  The SAP error message /SCA/SDPR_INTERNAL024 typically relates to issues with Advanced Shipping Notifications (ASN) in the context of Supply Chain Management (SCM) or Logistics Execution (LE). This specific error indicates a discrepancy in the customer location information between the ASN and the expected data in the system.
  Cause:
  The error message indicates that there is a mismatch between the customer location specified in the ASN and the location that the system expects. This can occur due to several reasons:
  
  Incorrect ASN Data: The ASN may have been created with incorrect or outdated customer location information.
  Master Data Issues: The customer master data in SAP may not be aligned with the ASN data, leading to discrepancies.
  Configuration Issues: There may be configuration settings in the system that are not correctly set up to handle the ASN processing.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies in the customer location data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify ASN Data: Check the ASN for the customer location details. Ensure that the location specified in the ASN matches the expected location in the system.
  
  
  Check Customer Master Data: Review the customer master data in SAP to ensure that the location information is accurate and up-to-date. You can do this by navigating to the customer master record and verifying the address details.
  
  
  Update ASN: If the ASN contains incorrect information, you may need to update it with the correct customer location. This can often be done through the relevant transaction in SAP.
  
  
  Review Configuration: Check the configuration settings related to ASN processing in your SAP system. Ensure that all necessary settings are correctly configured to handle the ASN data.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to ASN processing for any specific guidelines or troubleshooting steps.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL31N (Create ASN) or VL32N (Change ASN) to manage ASNs effectively.
  SAP Notes: Look for SAP Notes that may address known issues or provide patches related to ASN processing.
  Training and Documentation: Ensure that users involved in ASN creation and processing are adequately trained and have access to the necessary documentation.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCA/SDPR_INTERNAL024.