How To Fix /SCA/DM_REL_CRQ010 - No Customizing entry found: Affected ASNs are not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_REL_CRQ -

• Message number: 010

• Message text: No Customizing entry found: Affected ASNs are not deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_REL_CRQ010 - No Customizing entry found: Affected ASNs are not deleted ?

  The SAP error message /SCA/DM_REL_CRQ010 No Customizing entry found: Affected ASNs are not deleted typically occurs in the context of the SAP Advanced Shipping Notification (ASN) process, particularly when dealing with the deletion of ASNs in the system. This error indicates that the system is unable to find the necessary customizing entries to process the deletion of the affected ASNs.
  Cause:
  
  Missing Customizing Entries: The most common cause of this error is that the necessary customizing settings for the ASN process are not maintained in the system. This could be due to missing configuration in the relevant customizing tables.
  Incorrect Configuration: There may be incorrect or incomplete configuration settings related to the ASN or the document types involved.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the action, leading to the error.
  Data Integrity Issues: There may be issues with the data integrity of the ASNs, such as references to non-existent entries.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) and ensure that all necessary settings for ASNs are correctly configured.
  Look for settings related to ASN processing, document types, and any other relevant configurations.
  
  
  
  Maintain Missing Entries:
  
  If you identify that certain entries are missing, you will need to create or maintain those entries in the customizing settings.
  
  
  
  Review Authorization:
  
  Ensure that the user executing the action has the necessary authorizations to delete ASNs. This can be checked in the user roles and authorizations.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all ASNs and related documents are correctly linked and that there are no orphaned entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ASN processing for any specific requirements or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing, VL03N for displaying delivery documents, and VL02N for changing delivery documents.
  SAP Notes: Search for SAP Notes related to ASN processing and the specific error message for any patches or updates that may resolve the issue.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.