How To Fix /SCA/DM_REL_CRQ011 - Customizing is not unique: Affected ASNs are not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_REL_CRQ -

• Message number: 011

• Message text: Customizing is not unique: Affected ASNs are not deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_REL_CRQ011 - Customizing is not unique: Affected ASNs are not deleted ?

  The SAP error message /SCA/DM_REL_CRQ011 indicates that there is a problem with the customizing settings related to the affected ASNs (Advanced Shipping Notifications) in the system. This error typically arises when there are multiple customizing entries that conflict with each other, leading to ambiguity in processing the ASNs.
  Cause:
  
  Non-Unique Customizing Entries: The error suggests that there are multiple entries in the customizing settings that are not unique. This can happen if the same configuration is defined in multiple places or if there are overlapping settings that the system cannot resolve.
  Data Inconsistency: There may be inconsistencies in the data related to the ASNs, which can lead to the system being unable to determine which entry to use.
  Configuration Errors: Incorrect or incomplete configuration in the relevant customizing settings can also lead to this error.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the relevant customizing transaction (e.g., SPRO) and check the settings related to ASNs. Look for duplicate entries or conflicting configurations.
  Ensure that each entry is unique and correctly configured.
  
  
  
  Analyze the Affected ASNs: 
  
  Identify the ASNs that are causing the issue. You can do this by checking the logs or the error message details.
  Review the details of these ASNs to see if there are any discrepancies or issues that need to be resolved.
  
  
  
  Delete or Modify Conflicting Entries: 
  
  If you find duplicate or conflicting entries, you may need to delete or modify them to ensure that the customizing settings are unique.
  Make sure to back up any important configurations before making changes.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to ASN processing and customizing settings for further guidance on resolving this issue.
  
  
  
  Testing: 
  
  After making changes, test the ASN processing again to ensure that the error is resolved and that the ASNs can be processed without issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to ASN processing, such as /SCA/DM for managing ASNs.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.