How To Fix SBCS_ADM011 - Central User Administration is active, only display of user addresses

SAP Error Message - Details

• Message type: E = Error

• Message class: SBCS_ADM - Business Communication Services: Administration

• Message number: 011

• Message text: Central User Administration is active, only display of user addresses

What causes this issue?

This system is part of a Central User Administration. User data and
associated addresses can therefore oly by maintained using user
administration in the central system.

System Response

Address data is only available in display mode.

How to fix this error?

The home address of the user's selected default communication type is
used for the mail group. Maintain the addresses using Central User
Administration.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBCS_ADM011 - Central User Administration is active, only display of user addresses ?

  The SAP error message SBCS_ADM011 indicates that the Central User Administration (CUA) is active in your SAP system, and as a result, you can only display user addresses but cannot make changes to them. This is a common scenario in environments where CUA is implemented to manage user data centrally across multiple SAP systems.
  Cause:
  The primary cause of this error message is that the Central User Administration is enabled in your SAP landscape. When CUA is active, user management is centralized, meaning that user data is maintained in a central system (the CUA master system), and changes to user addresses must be made in that central system rather than in the individual child systems.
  Solution:
  To resolve this issue, you need to follow these steps:
  
  
  Identify the CUA Master System: Determine which system is the CUA master system. This is the system where user data is maintained.
  
  
  Make Changes in the CUA Master System: 
  
  Log into the CUA master system.
  Navigate to the user management transaction (usually SU01 for user maintenance).
  Make the necessary changes to the user addresses in the CUA master system.
  
  
  
  Synchronize Changes: After making changes in the CUA master system, ensure that the changes are synchronized with the child systems. This is typically handled automatically by the CUA framework, but you can check the synchronization status if needed.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to make changes in the CUA master system. If you do not have the required permissions, you will need to contact your system administrator.
  
  
  Related Information:
  
  CUA Configuration: If you are responsible for managing the CUA setup, familiarize yourself with the configuration settings in transaction SCUA and the relevant documentation on SAP Help Portal.
  User Management: Understand the implications of CUA on user management processes, including how user roles and profiles are handled across different systems.
  Documentation: Refer to the official SAP documentation for Central User Administration for detailed guidance on setup, configuration, and best practices.
  
  By following these steps, you should be able to resolve the SBCS_ADM011 error and manage user addresses effectively within your SAP landscape.