How To Fix SBCOMS516 - No authorization for external sending (recipient = &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: SBCOMS - Messages for Business Communication Services

• Message number: 516

• Message text: No authorization for external sending (recipient = &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SBCOMS516 - No authorization for external sending (recipient = &1) ?

  The SAP error message SBCOMS516 indicates that there is no authorization for external sending for a specific recipient. This typically occurs in the context of SAP Business Communication Services (BCS) when trying to send emails or messages to external recipients.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Authorizations: The user attempting to send the message does not have the necessary authorizations to send messages to external recipients.
  Configuration Issues: The system may not be properly configured to allow external communications.
  Recipient Restrictions: The recipient's email address or domain may be restricted in the system settings.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check for missing authorizations.
  Ensure that the user has the necessary roles and authorizations to send emails externally. This may involve checking the authorization object S_SMC (for sending messages) and ensuring that the user has the appropriate values for the fields.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for external sending in transaction SCOT (SAPconnect). Ensure that the SMTP settings are correctly configured and that external sending is enabled.
  Verify that the email domain of the recipient is allowed in the system settings.
  
  
  
  Adjust Recipient Settings:
  
  If there are restrictions on the recipient's email address or domain, you may need to adjust these settings in the system to allow sending to that specific recipient.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator. They can help check the system logs and configurations to identify any underlying issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the user can successfully send messages to external recipients.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with relevant authorization objects such as S_SMC and others that may pertain to sending messages.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation on Business Communication Services and SAPconnect for more detailed information on configuration and authorization management.
  
  By following these steps, you should be able to identify and resolve the issue related to the SBCOMS516 error message.