How To Fix SATCM893 - Mails were created

SAP Error Message - Details

• Message type: E = Error

• Message class: SATCM - Check Result Management / Transaction CheckMan

• Message number: 893

• Message text: Mails were created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SATCM893 - Mails were created ?

  The SAP error message SATCM893 indicates that emails were created but not sent. This message typically arises in the context of SAP systems when there is an issue with the email configuration or the email sending process.
  Cause:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to incorrect SMTP settings or missing parameters in the SAPconnect configuration.
  Mail Server Issues: The mail server that the SAP system is trying to use may be down, misconfigured, or unreachable.
  User Authorization: The user may not have the necessary authorizations to send emails from the SAP system.
  Queue Issues: Emails may be stuck in the SAP mail queue due to various reasons, such as system performance issues or configuration errors.
  
  Solution:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction code SCOT to check the configuration of SAPconnect.
  Ensure that the SMTP settings are correctly configured, including the mail server address, port, and any required authentication details.
  
  
  
  Check Mail Server Status:
  
  Verify that the mail server is operational and that there are no network issues preventing the SAP system from connecting to it.
  Test sending an email directly from the mail server to ensure it is functioning correctly.
  
  
  
  Review User Authorizations:
  
  Ensure that the user account used for sending emails has the necessary authorizations to send emails from the SAP system.
  
  
  
  Monitor Email Queue:
  
  Use transaction code SOST to monitor the email sending queue. Check for any emails that are stuck and review their status.
  If emails are stuck, investigate the reasons and resolve any underlying issues.
  
  
  
  Check for Errors in Logs:
  
  Review the system logs for any error messages related to email sending. This can provide insights into what might be going wrong.
  
  
  
  Test Email Sending:
  
  After making any changes, perform a test to send an email from the SAP system to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview
  SICF: Check HTTP services if using web-based email services.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed configuration steps for SAPconnect and troubleshooting email issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending in your version of SAP.
  
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.