How To Fix SATC_CI_MODE_MSGS009 - Unknown address for substitute &1: Redirecting to approver &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: SATC_CI_MODE_MSGS - ATC/Code Inspector: exemption handling

• Message number: 009

• Message text: Unknown address for substitute &1: Redirecting to approver &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SATC_CI_MODE_MSGS009 - Unknown address for substitute &1: Redirecting to approver &2. ?

  The SAP error message SATC_CI_MODE_MSGS009 indicates that there is an issue with the substitution configuration in the SAP system. Specifically, it means that the system cannot find a valid address for the specified substitute user (&1), and as a result, it is redirecting the request to the approver (&2).
  Cause:
  
  Missing or Incorrect Substitute Configuration: The substitute user may not be properly configured in the system, or their address (email or user ID) may be missing or incorrect.
  User Status: The substitute user may be inactive or locked in the system.
  Organizational Structure Changes: Changes in the organizational structure or user assignments may have led to the substitute no longer being valid.
  Authorization Issues: The user may not have the necessary authorizations to act as a substitute.
  
  Solution:
  
  
  Check Substitute Configuration:
  
  Go to the transaction code SWU3 (Automatic Workflow Customizing) or SWWI (Workflow Administration) to check the substitution settings.
  Ensure that the substitute user is correctly defined and has a valid email address or user ID.
  
  
  
  Verify User Status:
  
  Use transaction code SU01 to check the status of the substitute user. Ensure that the user is active and not locked.
  
  
  
  Update Organizational Data:
  
  If there have been recent changes in the organizational structure, ensure that the substitute user is still valid and correctly assigned.
  
  
  
  Check Authorizations:
  
  Ensure that the substitute user has the necessary authorizations to perform the required actions. You can check this using transaction code SU53 after attempting the action that triggers the error.
  
  
  
  Test the Substitution:
  
  After making any changes, test the substitution functionality to ensure that it works as expected.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWU3: Workflow Customizing
  SWWI: Workflow Administration
  SU01: User Maintenance
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for more details on workflow and substitution settings.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.