How To Fix SATC_CI_MODE_MSGS007 - The email address of user &1 is unknown. No notification has been sent.

SAP Error Message - Details

• Message type: E = Error

• Message class: SATC_CI_MODE_MSGS - ATC/Code Inspector: exemption handling

• Message number: 007

• Message text: The email address of user &1 is unknown. No notification has been sent.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SATC_CI_MODE_MSGS007 - The email address of user &1 is unknown. No notification has been sent. ?

  The SAP error message SATC_CI_MODE_MSGS007 indicates that the system is unable to send a notification because the email address of the specified user (represented by &1) is unknown or not configured in the system. This typically occurs in scenarios where notifications or alerts are supposed to be sent via email, but the user does not have a valid email address set up in their user profile.
  Cause:
  
  Missing Email Address: The user profile does not have an email address assigned.
  Incorrect Email Address: The email address assigned to the user profile may be incorrect or formatted improperly.
  User Not Maintained: The user may not be properly maintained in the system, or the user ID may not exist.
  Email Configuration Issues: There may be issues with the email configuration in the SAP system that prevent sending notifications.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction SU01 (User Maintenance).
  Enter the user ID that is causing the error and click on the "Display" button.
  Check the "Address" tab to see if an email address is entered. If not, add a valid email address.
  
  
  
  Correct Email Address:
  
  If an email address is present but incorrect, update it with the correct format (e.g., [e-mail]).
  
  
  
  User Existence:
  
  Ensure that the user ID exists in the system and is active. If the user is not maintained, create a new user or activate the existing one.
  
  
  
  Email Configuration:
  
  Check the email configuration in the SAP system. Ensure that the SMTP settings are correctly configured in transaction SCOT (SAPconnect Administration).
  Test the email sending functionality to ensure that the system can send emails.
  
  
  
  Notification Settings:
  
  If applicable, review the notification settings in the relevant application or module to ensure that notifications are set up correctly.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  
  
  Documentation: Refer to SAP Help documentation for user management and email configuration for more detailed steps and best practices.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message SATC_CI_MODE_MSGS007 and ensure that notifications can be sent successfully.