How To Fix SATC_CI_MODE_MSGS013 - The user account &1 is not known


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SATC_CI_MODE_MSGS - ATC/Code Inspector: exemption handling

  • Message number: 013

  • Message text: The user account &1 is not known

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SATC_CI_MODE_MSGS013 - The user account &1 is not known ?

    The SAP error message SATC_CI_MODE_MSGS013 indicates that the user account specified (represented by &1) is not recognized by the system. This can occur in various contexts, such as during user authentication, when trying to access certain transactions, or when executing specific functions that require user validation.

    Causes:

    1. User Not Created: The user account may not have been created in the SAP system.
    2. Incorrect User ID: The user ID entered may be misspelled or incorrect.
    3. User Deactivation: The user account may have been deactivated or locked.
    4. Authorization Issues: The user may not have the necessary authorizations to access the required functionality.
    5. Client-Specific Issues: The user account may exist in a different client than the one currently being accessed.

    Solutions:

    1. Verify User ID: Check the user ID for any typographical errors. Ensure that the correct user ID is being used.
    2. Create User Account: If the user account does not exist, create it using transaction SU01 (User Maintenance).
    3. Check User Status: Use transaction SU01 to check if the user account is active. If it is locked or inactive, unlock or activate it.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the action they are attempting. This can be checked using transaction SU53 to analyze authorization failures.
    5. Client Check: Make sure you are logged into the correct client where the user account is defined. You can check the client in the SAP GUI status bar.
    6. Consult with Basis Team: If the issue persists, consult with your SAP Basis team or system administrator for further investigation.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SU10: Mass User Maintenance
    • User Management: Familiarize yourself with user management best practices in SAP, including roles and authorizations.
    • SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.

    By following these steps, you should be able to identify and resolve the issue related to the error message SATC_CI_MODE_MSGS013.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker