How To Fix /SAPSLL/PLUGINR3618 - Intrastat declaration is locked in SAP GTS by another user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPSLL/PLUGINR3 -

  • Message number: 618

  • Message text: Intrastat declaration is locked in SAP GTS by another user

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  • What is the cause and solution for SAP error message /SAPSLL/PLUGINR3618 - Intrastat declaration is locked in SAP GTS by another user ?

    The SAP error message /SAPSLL/PLUGINR3618 indicates that an Intrastat declaration is currently locked by another user in SAP Global Trade Services (GTS). This typically occurs when one user is editing or processing an Intrastat declaration, preventing other users from making changes to the same declaration simultaneously.

    Cause:

    1. Concurrent Access: Another user is currently working on the same Intrastat declaration, which locks the record to prevent data inconsistencies.
    2. Session Timeout: A user may have left a session open, causing the lock to persist even if they are no longer actively working on it.
    3. System Error: Occasionally, system errors or crashes can leave a lock in place unintentionally.

    Solution:

    1. Wait and Retry: If the lock is due to another user, the simplest solution is to wait until that user has finished their work and released the lock. You can check with your team to see if someone is currently editing the declaration.

    2. Identify the Locking User: If you have the necessary authorizations, you can use transaction code SM12 in SAP to view and identify the user who has locked the declaration. This will allow you to communicate with them directly.

    3. Release the Lock: If you determine that the lock is no longer needed (for example, if the user has left the session open), you can manually release the lock using transaction SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the declaration.

    4. Check for System Issues: If the locking issue persists and seems to be a system error, consult your SAP Basis team to investigate any underlying issues that may be causing locks to remain active.

    5. Review User Permissions: Ensure that users have the appropriate permissions and training to manage Intrastat declarations effectively, which can help minimize locking issues in the future.

    Related Information:

    • SAP GTS Documentation: Review the official SAP GTS documentation for more details on Intrastat processing and locking mechanisms.
    • User Training: Consider providing training for users on how to properly manage Intrastat declarations to avoid locking issues.
    • System Monitoring: Implement monitoring tools or alerts to track user sessions and locks, which can help in identifying and resolving issues more quickly.

    By following these steps, you should be able to resolve the locking issue related to the Intrastat declaration in SAP GTS.

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