How To Fix /SAPSLL/PLUGINR3312 - Access customs server: No logical system could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 312

• Message text: Access customs server: No logical system could be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3312 - Access customs server: No logical system could be determined ?

  The SAP error message /SAPSLL/PLUGINR3312 Access customs server: No logical system could be determined typically occurs in the context of SAP Global Trade Services (GTS) or when dealing with customs-related functionalities in SAP. This error indicates that the system is unable to identify a logical system for communication with the customs server, which is necessary for processing customs-related transactions.
  Causes:
  
  Missing Logical System Configuration: The logical system may not be defined in the SAP system or may not be properly configured.
  Incorrect Partner Profile: The partner profile for the customs server may not be set up correctly, leading to the inability to determine the logical system.
  Transport Layer Issues: There may be issues with the transport layer configuration that prevent the logical system from being recognized.
  Client-Specific Settings: The settings for the specific client may not be correctly configured to allow for communication with the customs server.
  Authorization Issues: The user or system may lack the necessary authorizations to access the customs server.
  
  Solutions:
  
  
  Check Logical System Configuration:
  
  Go to transaction SPRO and navigate to the relevant configuration for logical systems.
  Ensure that the logical system is defined and correctly configured.
  
  
  
  Verify Partner Profile:
  
  Use transaction WE20 to check the partner profiles related to the customs server.
  Ensure that the partner profile is correctly set up and linked to the appropriate logical system.
  
  
  
  Review Transport Layer Settings:
  
  Check the transport layer settings in transaction SCC4 to ensure that the logical system is correctly assigned to the transport layer.
  
  
  
  Client-Specific Configuration:
  
  Ensure that the client-specific settings are correctly configured to allow for communication with the customs server.
  Check transaction SCC1 to see if the logical system is correctly assigned to the client.
  
  
  
  Authorization Check:
  
  Verify that the user or system has the necessary authorizations to access the customs server.
  Check the roles and authorizations assigned to the user in transaction PFCG.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP documentation for Global Trade Services to understand the configuration and integration points with customs servers.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.