How To Fix /SAPSLL/PLUGINR3313 - Access customs server: Error during determination of target system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 313

• Message text: Access customs server: Error during determination of target system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3313 - Access customs server: Error during determination of target system ?

  The SAP error message /SAPSLL/PLUGINR3313 Access customs server: Error during determination of target system typically occurs in the context of SAP Global Trade Services (GTS) or when dealing with customs-related functionalities in SAP. This error indicates that there was an issue in determining the target system for accessing the customs server, which can be due to various reasons.
  Causes:
  
  Configuration Issues: The system may not be properly configured to connect to the customs server. This could include incorrect settings in the GTS configuration or missing parameters.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the customs server.
  Authorization Problems: The user or system may not have the necessary authorizations to access the customs server.
  System Settings: The target system settings may not be correctly defined in the SAP system, leading to failures in determining the correct target.
  Customs Server Availability: The customs server itself may be down or experiencing issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in SAP GTS or the relevant customs settings to ensure that all parameters are correctly set up. This includes checking the RFC destinations and ensuring they are correctly defined.
  Network Connectivity: Verify that there are no network issues preventing access to the customs server. You can use tools like ping or traceroute to check connectivity.
  Authorization Check: Ensure that the user or system has the necessary authorizations to access the customs server. This may involve checking user roles and permissions.
  Review Target System Settings: Check the settings for the target system in the SAP system. Ensure that the target system is correctly defined and reachable.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may have access to logs or additional diagnostic tools to help identify the root cause.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP GTS documentation for guidance on configuring customs server access and troubleshooting common issues.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SAPSLL/PLUGINR3313.