How To Fix /SAPSLL/CORE_CLSMD229 - Control Class Request from Data Provider failed. See log for details

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CORE_CLSMD -

• Message number: 229

• Message text: Control Class Request from Data Provider failed. See log for details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CORE_CLSMD229 - Control Class Request from Data Provider failed. See log for details ?

  The SAP error message /SAPSLL/CORE_CLSMD229 Control Class Request from Data Provider failed. See log for details typically indicates an issue with the control class request in the SAP Global Trade Services (GTS) module, particularly when dealing with data providers. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying data provider.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the GTS configuration can lead to failures in processing requests.
  Data Inconsistencies: Missing or incorrect data in the relevant tables can cause the data provider to fail.
  Authorization Issues: The user executing the request may not have the necessary authorizations to access the data or perform the operation.
  System Performance: High system load or performance issues can lead to timeouts or failures in processing requests.
  Network Issues: Problems with network connectivity between SAP and the data provider can also lead to this error.
  
  Solutions:
  
  Check Logs: The first step is to check the detailed logs for more specific error messages. You can find logs in transaction codes like SLG1 (Application Log) or in the GTS-specific logs.
  Review Configuration: Ensure that the GTS configuration is set up correctly. This includes checking the settings for the data provider and any related control classes.
  Data Validation: Validate the data being processed. Ensure that all required fields are populated and that the data is consistent.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. You may need to consult with your security team to ensure proper roles are assigned.
  System Performance: Monitor system performance and check for any bottlenecks. If necessary, consider optimizing the system or scheduling heavy processes during off-peak hours.
  Network Connectivity: Ensure that there are no network issues affecting the connection between SAP and the data provider. This may involve checking firewalls, proxies, or other network configurations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Documentation: Review the official SAP documentation for GTS and the specific data provider you are using to ensure that all configurations are correct.
  Community Forums: Consider searching or posting in SAP community forums or SAP support channels for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.