How To Fix /SAPPSPRO/INFU028 - Unit price on IR or credit memo is not the same as that on PO line &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPSPRO/INFU -

• Message number: 028

• Message text: Unit price on IR or credit memo is not the same as that on PO line &1/&2

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SAPPSPRO/INFU028 - Unit price on IR or credit memo is not the same as that on PO line &1/&2 ?

  The SAP error message /SAPPSPRO/INFU028 indicates that there is a discrepancy between the unit price on an Invoice Receipt (IR) or credit memo and the unit price specified on the corresponding Purchase Order (PO) line. This error typically arises during the invoice verification process in SAP when the system detects that the prices do not match.
  Cause:
  
  Price Discrepancy: The most common cause is that the unit price on the invoice or credit memo does not match the unit price on the purchase order line item.
  Price Changes: The price may have been changed in the PO after the goods were received, or the vendor may have submitted an invoice with a different price.
  Currency Differences: If there are currency conversions involved, discrepancies may arise due to exchange rate differences.
  Contractual Agreements: There may be contractual agreements or conditions that affect the pricing, which were not reflected in the PO.
  
  Solution:
  
  Verify PO and Invoice: Check the purchase order and the invoice/credit memo to ensure that the unit prices match. If they do not, you may need to adjust one of them.
  Adjust the Invoice: If the invoice is incorrect, contact the vendor to issue a corrected invoice that matches the PO price.
  Change the PO: If the price on the PO needs to be updated (for example, if the vendor has provided a new price that is acceptable), you can change the PO to reflect the new price.
  Use a Price Adjustment: If the price difference is acceptable and you want to proceed with the invoice, you may need to create a price adjustment or a credit memo to account for the difference.
  Check for Conditions: Review any pricing conditions or agreements that may affect the pricing on the PO.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME23N (Display Purchase Order) to view the PO details and MIRO (Invoice Verification) to process the invoice.
  Configuration Settings: Check the configuration settings in the SAP system related to pricing and invoice verification to ensure they are set up correctly.
  Documentation: Refer to SAP documentation or help files for more detailed information on handling invoice discrepancies and the specific error message.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in procurement and invoice verification processes.