How To Fix /SAPPSPRO/INFU021 - Cannot return more than delivered for PO line &1, acct assignment num &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPSPRO/INFU -

• Message number: 021

• Message text: Cannot return more than delivered for PO line &1, acct assignment num &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPSPRO/INFU021 - Cannot return more than delivered for PO line &1, acct assignment num &2 ?

  The SAP error message /SAPPSPRO/INFU021 Cannot return more than delivered for PO line &1, acct assignment num &2 typically occurs in the context of processing returns against a Purchase Order (PO) in SAP. This error indicates that the system is trying to process a return that exceeds the quantity that was originally delivered for a specific line item in the PO.
  Cause:
  
  Excess Return Quantity: The most common cause of this error is that the quantity being returned is greater than the quantity that was delivered for that particular line item in the PO.
  Incorrect PO Data: There may be discrepancies in the PO data, such as incorrect quantities being entered during the return process.
  Partial Deliveries: If the PO has been partially delivered, attempting to return more than what has been delivered will trigger this error.
  Account Assignment Issues: The account assignment number mentioned in the error may also be causing issues if it does not match the expected values for the PO line.
  
  Solution:
  
  Check Delivered Quantities: Verify the delivered quantities for the specific PO line item and ensure that the return quantity does not exceed this amount. You can do this by checking the goods receipt (GR) document associated with the PO.
  Adjust Return Quantity: If the return quantity is indeed greater than the delivered quantity, adjust the return quantity to match or be less than the delivered quantity.
  Review PO and GR Documents: Look at the Purchase Order and the Goods Receipt documents to ensure that they are correctly recorded and that there are no discrepancies.
  Consult with Procurement: If there are issues with the PO itself, consult with the procurement team to resolve any discrepancies or to clarify the correct quantities.
  Check Account Assignment: Ensure that the account assignment number is correct and corresponds to the PO line item. If there are issues with the account assignment, it may need to be corrected.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME23N (Display Purchase Order) to view the details of the PO and the associated deliveries.
  Goods Movement: Use transaction codes like MIGO to check the goods movements related to the PO and to process returns.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation or help files for more detailed information on handling returns and understanding the related processes.
  
  By following these steps, you should be able to resolve the error and successfully process the return against the Purchase Order.