How To Fix /SAPPSPRO/INFU018 - Cannot credit more than invoiced for &1/&2/&3; see credit memo line &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPSPRO/INFU -

• Message number: 018

• Message text: Cannot credit more than invoiced for &1/&2/&3; see credit memo line &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPSPRO/INFU018 - Cannot credit more than invoiced for &1/&2/&3; see credit memo line &4 ?

  The SAP error message /SAPPSPRO/INFU018 Cannot credit more than invoiced for &1/&2/&3; see credit memo line &4 typically occurs during the processing of a credit memo in the SAP system. This error indicates that the system is trying to credit an amount that exceeds the invoiced amount for a specific item. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Excess Credit Amount: The credit memo amount being entered is greater than the original invoice amount for the specified item.
  Incorrect Invoice Reference: The credit memo may be referencing an incorrect invoice or line item.
  Partial Invoicing: If the original invoice was partially paid or adjusted, the remaining amount may not support the credit being requested.
  Data Entry Error: There may be a mistake in the data entry, such as entering the wrong amount or referencing the wrong invoice.
  
  Solution:
  
  Verify Invoice Amount: Check the original invoice amount for the specified item. Ensure that the credit memo amount does not exceed this amount.
  Adjust Credit Memo Amount: If the credit memo amount is indeed higher than the invoiced amount, adjust it to be equal to or less than the invoiced amount.
  Check Credit Memo Line: Review the details of the credit memo line indicated in the error message (line &4) to ensure it is correctly referencing the intended invoice.
  Review Payment History: If the invoice has been partially paid, ensure that the credit memo reflects the correct remaining balance.
  Consult Documentation: If necessary, refer to SAP documentation or consult with your SAP support team for further guidance on handling credit memos.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB75 (Create Credit Memo) or VF01 (Create Invoice) to navigate through the processes.
  SAP Notes: Check for any SAP Notes related to credit memo processing that may provide additional insights or updates.
  User Authorization: Ensure that you have the necessary permissions to create or modify credit memos in the system.
  Training and Support: If you are frequently encountering this error, consider additional training on SAP credit memo processing or seek assistance from your SAP support team.
  
  By following these steps, you should be able to resolve the error and successfully process the credit memo.