How To Fix /SAPPSPRO/INFU012 - IR values have met the threshold for PO item &1/&2, service line &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPSPRO/INFU -

• Message number: 012

• Message text: IR values have met the threshold for PO item &1/&2, service line &3

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SAPPSPRO/INFU012 - IR values have met the threshold for PO item &1/&2, service line &3 ?

  The SAP error message /SAPPSPRO/INFU012 indicates that the IR (Invoice Receipt) values for a specific Purchase Order (PO) item have met a predefined threshold. This typically occurs in the context of the SAP Materials Management (MM) module, particularly when dealing with service procurement and invoice verification.
  Cause:
  The error message is triggered when the invoice receipt values for a particular PO item exceed or meet the threshold limits set in the system. This can happen due to various reasons, such as:
  
  Threshold Configuration: The system is configured with specific thresholds for invoice receipts, and the current values have reached or exceeded these limits.
  Incorrect Invoice Amount: The invoice amount being processed may be incorrect or higher than expected.
  Service Line Issues: If the PO is for services, there may be discrepancies in the service line items that lead to this error.
  Multiple Invoices: If multiple invoices are being processed for the same PO item, the cumulative amount may exceed the threshold.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Threshold Settings: Check the threshold settings in the system. This can usually be done in the configuration settings for invoice verification or service procurement. Adjust the thresholds if necessary, based on business requirements.
  
  
  Verify Invoice Amount: Ensure that the invoice amount being processed is correct. Cross-check it against the PO and any previous invoices for the same item.
  
  
  Check Service Line Details: If the PO is for services, review the service line details to ensure that they are accurate and that the invoiced amounts align with the services rendered.
  
  
  Consult with Finance/Procurement Teams: If there are discrepancies or if the thresholds need to be adjusted, consult with the finance or procurement teams to understand the business rules and requirements.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like ME23N for displaying POs, MIRO for invoice verification) to investigate the details of the PO and the invoice.
  
  
  Documentation and Approval: If the invoice exceeds the threshold due to legitimate reasons, ensure that proper documentation and approvals are in place to process the invoice.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Manuals: Refer to SAP user manuals or help documentation for detailed instructions on managing thresholds and invoice verification processes.
  Training: Consider training sessions for users involved in procurement and invoice processing to minimize errors related to thresholds.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.