How To Fix /SAPMP/PUR004 - Character &1 is not a multiple of character &2 from purchase requisition

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPMP/PUR -

• Message number: 004

• Message text: Character &1 is not a multiple of character &2 from purchase requisition

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPMP/PUR004 - Character &1 is not a multiple of character &2 from purchase requisition ?

  The SAP error message /SAPMP/PUR004 Character &1 is not a multiple of character &2 typically occurs in the context of purchase requisitions when there is an issue with the quantity or unit of measure (UoM) specified in the requisition. This error indicates that the quantity entered is not compatible with the defined unit of measure for the material or service being requested.
  Cause:
  
  Unit of Measure (UoM) Configuration: The UoM defined for the material may have specific conversion factors that require the quantity to be a multiple of a certain value. For example, if the UoM is set to "boxes" and each box contains 10 items, the quantity must be a multiple of 10.
  Incorrect Quantity Entry: The user may have entered a quantity that does not conform to the expected multiples defined in the material master or the purchasing info record.
  Material Master Settings: The settings in the material master for the specific material may not align with the quantity being requested.
  
  Solution:
  
  
  Check the Material Master: 
  
  Go to the material master record (transaction code MM03) and check the UoM settings. Look for the base unit of measure and any alternative units of measure that may have conversion factors.
  Ensure that the UoM used in the purchase requisition is correctly defined in the material master.
  
  
  
  Adjust the Quantity: 
  
  Modify the quantity in the purchase requisition to ensure it is a multiple of the required UoM. For example, if the UoM is "boxes" and each box contains 10 items, enter a quantity of 10, 20, 30, etc.
  
  
  
  Review Purchasing Info Records: 
  
  Check the purchasing info records (transaction code ME13) for the material to see if there are any specific UoM requirements or conversion factors that need to be adhered to.
  
  
  
  Consult with the Master Data Team: 
  
  If you are unsure about the correct UoM or quantity, consult with your organization's master data team or the person responsible for maintaining material master data.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  MM03: Display Material Master
  ME13: Display Purchasing Info Record
  
  
  Documentation: Review SAP documentation or help files related to material management and purchasing for more details on UoM and quantity handling.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to this error message.
  
  By following these steps, you should be able to resolve the error and successfully process the purchase requisition.