How To Fix SAPLWSPO164 - Purchase order &1 does not contain any return items.

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWSPO - SAP Retail Store: Purchase Order

• Message number: 164

• Message text: Purchase order &1 does not contain any return items.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWSPO164 - Purchase order &1 does not contain any return items. ?

  The SAP error message "SAPLWSPO164 Purchase order &1 does not contain any return items" typically occurs in the context of processing purchase orders, particularly when dealing with returns or credit memos. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  No Return Items: The primary reason for this error is that the specified purchase order (PO) does not have any items marked for return. This could happen if:
  
  The PO was created without any returnable items.
  The items in the PO have already been processed or delivered, and there are no remaining items eligible for return.
  The return process was initiated incorrectly or the wrong PO number was referenced.
  
  
  
  Incorrect PO Number: The error may also arise if the PO number entered is incorrect or does not exist in the system.
  
  
  Document Status: The status of the purchase order may not allow for returns. For example, if the PO is already completed or closed, it may not accept return items.
  
  
  Solution:
  
  
  Verify PO Items: Check the purchase order in question to confirm whether it contains any items that can be returned. You can do this by:
  
  Navigating to the purchase order in the SAP system (using transaction code ME23N).
  Reviewing the items listed in the PO to see if any are marked for return.
  
  
  
  Check PO Status: Ensure that the purchase order is still open and has not been fully processed. If the PO is closed, you may need to create a new return PO or adjust the existing one.
  
  
  Correct PO Number: Double-check the PO number you are using to ensure it is correct. If you have entered the wrong number, correct it and try again.
  
  
  Create a Return PO: If the original PO does not have return items, you may need to create a new return purchase order (using transaction code ME21N) specifically for the items you wish to return.
  
  
  Consult Documentation: If you are unsure about the return process or how to handle specific items, refer to your organization's SAP documentation or consult with your SAP support team.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ME23N: Display Purchase Order
  ME21N: Create Purchase Order
  MIGO: Goods Movement (for processing returns)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide additional context or solutions.
  
  
  User Permissions: Ensure that you have the necessary permissions to process returns in the SAP system. Lack of permissions can sometimes lead to unexpected errors.
  
  
  Training and Support: If you frequently encounter issues with purchase orders and returns, consider seeking additional training or support from your SAP team or through SAP Learning Hub.
  
  
  By following these steps, you should be able to resolve the error message and successfully process your purchase order returns.