How To Fix SAPLWSPO165 - Purchase order &1 contains return items.

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWSPO - SAP Retail Store: Purchase Order

• Message number: 165

• Message text: Purchase order &1 contains return items.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWSPO165 - Purchase order &1 contains return items. ?

  The SAP error message "SAPLWSPO165 Purchase order &1 contains return items" typically occurs when you are trying to process a purchase order (PO) that includes return items. This message indicates that the system has detected that the PO in question contains items that are marked for return, which may not be allowed for certain operations, such as goods receipt or invoice verification.
  Cause:
  
  Return Items Present: The purchase order contains items that are designated as return items, which means they are not intended for standard processing.
  Incorrect Processing: You may be trying to perform an operation that is not valid for POs with return items, such as receiving goods or creating an invoice.
  Configuration Issues: There may be configuration settings in the system that restrict processing of POs with return items.
  
  Solution:
  
  Review the Purchase Order: Check the details of the purchase order to identify which items are marked as return items. You can do this by displaying the PO in the SAP system.
  Separate Processing: If you need to process the return items, you may need to handle them separately from the standard items. This could involve creating a new return order or processing the return items in a different manner.
  Adjust PO: If the return items are not supposed to be included in the PO, you may need to adjust the PO by removing the return items or creating a new PO without them.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling purchase orders with return items.
  Contact Support: If you are unsure how to proceed or if the issue persists, consider reaching out to your SAP support team or a consultant for assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like ME23N (Display Purchase Order) to view the details of the PO.
  Return Process: Familiarize yourself with the return process in SAP, which may involve transactions like MIGO (Goods Movement) for returns.
  User Roles: Ensure that you have the appropriate permissions to process purchase orders and returns in the SAP system.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the error and proceed with the necessary actions regarding the purchase order.