How To Fix SAPLWSII247 - Quantity 0 is not permitted; delete the check box for the item

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWSII - SAP Retail Store: Incoming Invoice

• Message number: 247

• Message text: Quantity 0 is not permitted; delete the check box for the item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWSII247 - Quantity 0 is not permitted; delete the check box for the item ?

  The SAP error message "SAPLWSII247 Quantity 0 is not permitted; delete the check box for the item" typically occurs in the context of creating or processing a sales order, purchase order, or similar document where item quantities are involved. This error indicates that the system does not allow an item to have a quantity of zero, which is often the case in various business processes.
  Cause:
  
  Zero Quantity: The primary cause of this error is that an item in the document has been assigned a quantity of zero. In many business processes, items must have a positive quantity to be valid.
  Checkbox Selection: The error message suggests that there is a checkbox associated with the item that is selected, but since the quantity is zero, the system does not permit this configuration.
  Document Type Restrictions: Certain document types may have specific rules that do not allow items with zero quantities.
  
  Solution:
  
  Check Item Quantity: Review the items in the document and ensure that all items have a positive quantity. If an item is not needed, consider removing it from the document instead of setting its quantity to zero.
  Uncheck the Checkbox: If the checkbox is related to the item, uncheck it if the item has a zero quantity. This may involve modifying the item line in the document.
  Remove Unnecessary Items: If there are items that are not needed, delete them from the order or document entirely.
  Review Document Configuration: If you are consistently encountering this error, review the configuration of the document type you are working with to ensure it aligns with your business processes.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation or help resources for more detailed information on the specific transaction or document type you are working with.
  User Training: Ensure that users are trained on the correct procedures for entering quantities and managing items in SAP to avoid this error in the future.
  Support: If the issue persists or if you believe it is related to a system configuration issue, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  By following these steps, you should be able to resolve the error and proceed with your document processing in SAP.