How To Fix /SAPCND/GENERATOR343 - Activation of external scale element TTYP &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/GENERATOR -

• Message number: 343

• Message text: Activation of external scale element TTYP &1 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/GENERATOR343 - Activation of external scale element TTYP &1 failed ?

  The SAP error message /SAPCND/GENERATOR343 indicates that there was a failure in the activation of an external scale element, specifically for the type TTYP &1. This error typically arises in the context of SAP Condition Management or when dealing with condition records in pricing, where external scale elements are used to define pricing conditions based on certain criteria.
  Possible Causes:
  
  Missing Configuration: The external scale element may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the condition records or related tables.
  Authorization Issues: The user may not have the necessary authorizations to activate or modify the external scale element.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the external scale element is correctly configured in the system. This includes checking the settings in the relevant customizing transactions (e.g., SPRO).
  Ensure that the scale type and its associated parameters are correctly defined.
  
  
  
  Review Condition Records:
  
  Check the condition records associated with the external scale element. Ensure that all required fields are filled out correctly and that there are no missing entries.
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to review the records.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the activation has the necessary authorizations. This can be checked with the help of your SAP security team.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, check the system logs (transaction SM21) and the application logs (transaction SLG1) for any related error messages that could provide more context.
  Consider running a consistency check on the relevant tables or using transaction SE11 to analyze the data structure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates that could resolve the issue.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, SPRO, SE11, SM21, and SLG1.
  Documentation: Review SAP documentation related to condition management and external scale elements for a deeper understanding of how they function within the system.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.