How To Fix /SAPCND/DB_ACCESS310 - Scale level &1 is missing in fixed format in &2 table

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/DB_ACCESS -

• Message number: 310

• Message text: Scale level &1 is missing in fixed format in &2 table

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SAPCND/DB_ACCESS310 - Scale level &1 is missing in fixed format in &2 table ?

  The SAP error message /SAPCND/DB_ACCESS310 Scale level &1 is missing in fixed format in &2 table typically relates to issues with condition records in the SAP system, particularly in the context of pricing or condition management. This error indicates that a specific scale level (denoted by &1) is not found in the specified table (denoted by &2), which can lead to problems in processing pricing conditions.
  Cause:
  
  Missing Scale Level: The specified scale level does not exist in the condition table. This can happen if the condition records were not maintained correctly or if they were deleted.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries or incorrect configurations in the condition tables.
  Custom Development: If there are custom developments or modifications in the pricing logic, they might not be handling scale levels correctly.
  Transport Issues: If the condition records were transported from one system to another (e.g., from development to production), there might have been issues during the transport process.
  
  Solution:
  
  
  Check Condition Records: Verify the condition records in the relevant condition table. Ensure that the scale level exists and is correctly maintained.
  
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to check and maintain the records.
  
  
  
  Recreate Missing Scale Levels: If the scale level is indeed missing, you may need to recreate it. This can involve:
  
  Adding the missing scale level manually.
  Ensuring that the correct pricing procedure is being used.
  
  
  
  Data Consistency Check: Run consistency checks on the condition tables to identify any discrepancies. You can use transaction SE11 to view the table structure and data.
  
  
  Review Custom Code: If there are custom enhancements or modifications, review the code to ensure that it correctly handles scale levels and does not inadvertently skip or misinterpret them.
  
  
  Transport Validation: If the issue arose after a transport, validate that all necessary objects and data were included in the transport request. You may need to re-transport the condition records if they were missed.
  
  
  Consult Documentation: Check SAP Notes and documentation for any known issues or patches related to this error message. SAP Support may have specific recommendations based on the version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), and SE11 (Data Dictionary).
  SAP Notes: Search for SAP Notes related to condition records and pricing issues. These notes often provide insights into similar issues faced by other users.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the error related to the missing scale level in the specified condition table.