How To Fix /SAPCEM/PI011 - No customer master record found for recipient &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCEM/PI -

• Message number: 011

• Message text: No customer master record found for recipient &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCEM/PI011 - No customer master record found for recipient &1 ?

  The SAP error message /SAPCEM/PI011 No customer master record found for recipient &1 typically indicates that the system is unable to find a customer master record for the specified recipient in the context of a process, such as a billing or sales order process. This error can occur in various scenarios, particularly when dealing with customer-related transactions in SAP.
  
  Cause:
  
  Missing Customer Master Record: The most common cause is that the customer master record for the specified recipient does not exist in the system.
  Incorrect Recipient ID: The recipient ID provided in the transaction may be incorrect or misspelled.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
  Inactive Customer: The customer record may exist but could be marked as inactive or blocked.
  Incorrect Company Code: The customer master record may exist, but it is not assigned to the company