How To Fix /SAPCEM/PI010 - No organizational structure could be determined for recipient &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCEM/PI -

• Message number: 010

• Message text: No organizational structure could be determined for recipient &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCEM/PI010 - No organizational structure could be determined for recipient &1 ?

  The SAP error message /SAPCEM/PI010 No organizational structure could be determined for recipient &1 typically occurs in the context of SAP Customer Experience (CX) or SAP Commerce Cloud when the system is unable to find the necessary organizational structure for a specified recipient. This can happen in various scenarios, such as during the processing of business documents, communications, or data transfers.
  Cause:
  
  
  Missing Organizational Data: The recipient (indicated by &1) may not have the required organizational data set up in the system. This could include missing entries in tables related to organizational units, business partners, or customer/vendor master data.
  
  
  Incorrect Configuration: The configuration settings for organizational structures may not be correctly defined, leading to the system's inability to determine the structure for the recipient.
  
  
  Data Inconsistencies: There may be inconsistencies or errors in the data related to the recipient, such as incorrect or incomplete entries.
  
  
  Authorization Issues: The user or process attempting to access the organizational structure may not have the necessary authorizations to view or retrieve the data.
  
  
  Solution:
  
  
  Check Organizational Data: Verify that the recipient has the necessary organizational data set up. This includes checking the business partner or customer/vendor master records to ensure that all required fields are filled out correctly.
  
  
  Review Configuration Settings: Ensure that the organizational structure is correctly configured in the system. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO) to ensure that organizational units are properly defined.
  
  
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the data related to the recipient. This may involve using transaction codes like SE16 or SE11 to inspect the relevant tables.
  
  
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the organizational structure. This may involve checking user roles and authorizations in transaction PFCG.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SPRO (Customizing).
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.