How To Fix /SAPCEM/PI009 - No price information available for dummy recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCEM/PI -

• Message number: 009

• Message text: No price information available for dummy recipients

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCEM/PI009 - No price information available for dummy recipients ?

  The SAP error message /SAPCEM/PI009 No price information available for dummy recipients typically occurs in the context of SAP's Customer Experience Management (CEM) or related modules where pricing information is required for certain transactions or processes. This error indicates that the system is unable to find valid pricing information for the specified "dummy recipients," which are often used in scenarios like pricing simulations or when dealing with non-standard sales processes.
  Causes:
  
  Missing Pricing Conditions: The most common cause is that there are no pricing conditions defined for the dummy recipient in the pricing procedure.
  Incorrect Configuration: The pricing procedure may not be correctly configured to handle dummy recipients or specific scenarios.
  Master Data Issues: The master data for the dummy recipient may be incomplete or incorrectly set up, leading to the absence of pricing information.
  Transaction Type: The transaction type being used may not be compatible with the pricing conditions defined in the system.
  
  Solutions:
  
  
  Check Pricing Conditions:
  
  Go to the pricing condition records (transaction code VK11 or VK31) and verify if there are valid pricing conditions for the dummy recipient.
  If necessary, create or adjust the pricing conditions to include the dummy recipient.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the relevant sales document type or transaction. Ensure that it includes the necessary condition types for dummy recipients.
  You can review the pricing procedure in transaction code V/08.
  
  
  
  Validate Master Data:
  
  Ensure that the master data for the dummy recipient is complete and correctly configured. This includes checking customer master records and any relevant sales area data.
  
  
  
  Adjust Transaction Type:
  
  If the error occurs due to a specific transaction type, consider using a different transaction type that is compatible with the pricing conditions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to pricing and dummy recipients for any specific configurations or known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing logic to identify where the failure occurs. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Training and Documentation: Review SAP training materials or documentation related to pricing procedures and condition records for a deeper understanding.
  
  If the problem continues after trying these solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP pricing and configuration.