How To Fix /SAPBOQ/SRVPACK034 - Record &1, SERVICES: assigned service line is not a main item

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPBOQ/SRVPACK -

• Message number: 034

• Message text: Record &1, SERVICES: assigned service line is not a main item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPBOQ/SRVPACK034 - Record &1, SERVICES: assigned service line is not a main item ?

  The SAP error message /SAPBOQ/SRVPACK034 Record &1, SERVICES: assigned service line is not a main item typically occurs in the context of service management or service order processing within SAP. This error indicates that there is an issue with the assignment of service lines in a service order or service-related document.
  Cause:
  
  
  Service Line Assignment: The error suggests that the service line you are trying to assign is not recognized as a main item in the context of the document you are working with. This could happen if:
  
  The service line is a sub-item or a dependent item rather than a main item.
  The configuration of the service item does not allow it to be treated as a main item.
  There may be a mismatch in the item category settings.
  
  
  
  Document Structure: The structure of the service order or document may not support the type of service line you are trying to add. For example, if the document is set up to only accept main items, any attempt to add a sub-item will trigger this error.
  
  
  Solution:
  
  
  Check Item Categories: Review the item categories in your service order or document. Ensure that the service line you are trying to assign is configured as a main item. You may need to adjust the item category settings in the configuration.
  
  
  Review Document Structure: Ensure that the document you are working with is structured to accept the type of service line you are trying to add. If necessary, modify the document structure to accommodate the service line.
  
  
  Consult Configuration: If you have access to the configuration settings, check the settings for service management and item categories. You may need to consult with your SAP administrator or a functional consultant to make the necessary adjustments.
  
  
  Use Correct Service Line: If the service line you are trying to assign is indeed a sub-item, consider using a different service line that is designated as a main item.
  
  
  Testing: After making any changes, test the process again to ensure that the error is resolved.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation related to service order processing and item category configuration for more detailed guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order) to navigate and troubleshoot service orders effectively.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP service management for further assistance.