How To Fix SAPBC_GLOBAL855 - Error in internal number assignment for customer ID

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPBC_GLOBAL - Messages for Package SAPBC_GLOBAL

• Message number: 855

• Message text: Error in internal number assignment for customer ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPBC_GLOBAL855 - Error in internal number assignment for customer ID ?

  The SAP error message SAPBC_GLOBAL855 indicates that there is an issue with the internal number assignment for a customer ID. This error typically arises when the system is unable to generate or assign a unique identifier for a customer due to various reasons. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Number Range Issues: The number range for customer IDs may be exhausted or not properly configured. This can happen if the number range is too small or if it has not been maintained correctly.
  Authorization Issues: The user may not have the necessary authorizations to create or modify customer IDs.
  Configuration Errors: There may be configuration errors in the customer master data settings or in the number range settings.
  System Errors: There could be a temporary system error or inconsistency in the database that is preventing the assignment of a new customer ID.
  
  Solutions:
  
  
  Check Number Ranges:
  
  Go to transaction code SNRO (Number Range Objects) and check the number range object for customer IDs (usually CUST or similar).
  Ensure that the number range is defined correctly and that there are available numbers in the range.
  If the range is exhausted, you may need to extend it by adding more numbers.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify customer records. This can be checked in transaction code SU53 after the error occurs.
  
  
  
  Configuration Review:
  
  Check the configuration settings for customer master data in transaction code SPRO. Ensure that the settings for number ranges and customer account groups are correctly defined.
  
  
  
  System Check:
  
  If the issue persists, consider checking for any system inconsistencies or errors. You may need to run consistency checks or consult with your SAP Basis team to investigate any underlying system issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to number assignment.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: Number Range Objects
  SPRO: SAP Reference IMG (for configuration)
  SU53: Authorization Check
  
  
  Documentation: Review SAP documentation related to customer master data and number range management for more detailed guidance.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the SAPBC_GLOBAL855 error.