How To Fix SAPBC_GLOBAL861 - Customer number assigned automatically, no input

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPBC_GLOBAL - Messages for Package SAPBC_GLOBAL

• Message number: 861

• Message text: Customer number assigned automatically, no input

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPBC_GLOBAL861 - Customer number assigned automatically, no input ?

  The SAP error message "SAPBC_GLOBAL861 Customer number assigned automatically, no input" typically occurs in the context of customer master data creation or modification. This message indicates that the system has automatically assigned a customer number to a new customer record, and the user is not required to input a customer number manually.
  Cause:
  
  Automatic Number Assignment: The system is configured to automatically assign customer numbers based on specific settings in the customer master data configuration. This is common in scenarios where the organization wants to streamline the process of creating customer records.
  Configuration Settings: The settings in the customer account group may dictate that customer numbers are generated automatically, which can lead to this message if a user attempts to input a customer number manually.
  
  Solution:
  
  Do Not Input Customer Number: If you encounter this message, simply do not enter a customer number in the relevant field. The system will generate one for you.
  Check Configuration: If you believe that the automatic assignment is not desired, you can check the configuration settings in the SAP system:
  
  Go to the transaction code SPRO.
  Navigate to SAP Reference IMG > Enterprise Structure > Definition > Financial Accounting > Define Account Groups.
  Review the settings for the account group associated with the customer master data to see if the automatic number assignment is enabled.
  
  
  User Training: Ensure that users are trained on the process of creating customer records and understand that they should not input a customer number if the system is set to assign it automatically.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to customer master data include XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  Customer Account Groups: These groups define the characteristics of customer accounts, including number ranges and whether numbers are assigned automatically or manually.
  Number Ranges: You can check the number range settings for customer accounts in the configuration to ensure they align with your business processes.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP Help Portal for more detailed guidance.