How To Fix SAPBC_GLOBAL853 - Customer not in table SCUSTOM (define the customer)

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPBC_GLOBAL - Messages for Package SAPBC_GLOBAL

• Message number: 853

• Message text: Customer not in table SCUSTOM (define the customer)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPBC_GLOBAL853 - Customer not in table SCUSTOM (define the customer) ?

  The SAP error message "SAPBC_GLOBAL853: Customer not in table SCUSTOM (define the customer)" typically occurs when a transaction or process is trying to access a customer record that does not exist in the SCUSTOM table. This table contains customer master data in the SAP system.
  Cause:
  
  Missing Customer Record: The customer you are trying to access has not been created in the system.
  Incorrect Customer Number: The customer number being used in the transaction is incorrect or does not match any existing records.
  Data Migration Issues: If data has been migrated from another system, there may have been issues during the migration process that resulted in missing customer records.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solution:
  
  
  Create the Customer:
  
  If the customer does not exist, you need to create a new customer record in the SAP system. This can typically be done using transaction code XD01 (for creating a customer in the general data) or VD01 (for creating a customer in sales area data).
  Ensure that you fill in all required fields and save the record.
  
  
  
  Verify Customer Number:
  
  Double-check the customer number you are using in the transaction. Make sure it is correct and corresponds to an existing customer in the SCUSTOM table.
  
  
  
  Check Data Migration:
  
  If you recently migrated data, verify that the customer records were successfully imported into the SCUSTOM table. You may need to consult with your data migration team or check logs for any errors during the migration process.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer data. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like SE16 or SE11 to view the SCUSTOM table and check if the customer exists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  VD01: Create Customer (Sales Area Data)
  XD02: Change Customer
  VD02: Change Customer (Sales Area Data)
  SE16: Data Browser (to view table SCUSTOM)
  
  
  
  SAP Documentation: Refer to SAP Help Portal or your organization's SAP documentation for more detailed instructions on customer master data management.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team for further assistance. They can provide more specific guidance based on your system configuration and setup.