How To Fix /SAPAPO/RSP564 - Error determining matrix handle for where-used list; operation canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP -

• Message number: 564

• Message text: Error determining matrix handle for where-used list; operation canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP564 - Error determining matrix handle for where-used list; operation canceled ?

  The SAP error message /SAPAPO/RSP564 indicates that there was an issue determining the matrix handle for the where-used list in the Advanced Planning and Optimization (APO) module. This error typically arises in the context of planning or data retrieval processes within SAP APO.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transactional data that the system is trying to access.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the necessary data.
  Technical Issues: Bugs or issues in the APO software version being used can also lead to this error.
  
  Solutions:
  
  Check Master Data: Ensure that all relevant master data (like materials, resources, etc.) is correctly maintained and consistent.
  Review Configuration: Verify the configuration settings in the APO system to ensure they are set up correctly.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the data.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or scheduling heavy jobs during off-peak hours.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in APO that may help in troubleshooting, such as /SAPAPO/OM17 for checking the master data.
  Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to SAP documentation for APO to understand the functionality and data structures involved in the where-used list.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SAPAPO/RSP564 error message.