How To Fix /SAPAPO/PDEM_GEN_SRV059 - Error when calling ATP (product: &1, in order item: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_GEN_SRV -

• Message number: 059

• Message text: Error when calling ATP (product: &1, in order item: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_GEN_SRV059 - Error when calling ATP (product: &1, in order item: &2) ?

  The SAP error message /SAPAPO/PDEM_GEN_SRV059 typically occurs in the context of Advanced Planning and Optimization (APO) when there is an issue related to Available-to-Promise (ATP) checks for a specific product in an order item. This error can arise due to various reasons, including configuration issues, master data inconsistencies, or system settings.
  Cause
  
  Master Data Issues: The product may not be properly defined in the system, or there may be missing or incorrect master data (e.g., product master, location master).
  Configuration Issues: The settings for ATP checks may not be correctly configured in the system. This includes settings in the APO system or in the integration with the ERP system.
  Stock Availability: There may not be enough stock available for the product in the specified location, or the stock may not be properly allocated.
  Planning Version: The planning version being used may not be active or may not have the necessary data.
  Product Lifecycle: The product may be in a status that does not allow ATP checks (e.g., discontinued or inactive).
  Integration Issues: There may be issues with the integration between SAP ERP and SAP APO, leading to data inconsistencies.
  
  Solution
  
  Check Master Data: Verify that the product and location master data are correctly maintained. Ensure that the product is active and has the necessary attributes set up.
  Review Configuration: Check the configuration settings for ATP in both the APO and ERP systems. Ensure that the ATP check is properly set up for the product and that the relevant settings are activated.
  Stock Check: Confirm that there is sufficient stock available for the product in the relevant location. Check stock levels and allocations.
  Planning Version: Ensure that the planning version being used is active and contains the necessary data for ATP checks.
  Product Status: Verify the status of the product in the system. If it is inactive or discontinued, consider updating its status.
  Integration Check: Investigate any integration issues between SAP ERP and SAP APO. Ensure that data is being transferred correctly and that there are no errors in the integration process.
  Logs and Traces: Check the system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information
  
  Transaction Codes: Use transaction codes like /SAPAPO/ATPCHECK to perform ATP checks manually and see if the issue can be replicated outside of the order context.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation on ATP checks and APO configuration for detailed guidance on settings and best practices.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.