How To Fix /SAPAPO/PDEM_GEN_SRV058 - Error when resetting trigger (service &1, trigger &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_GEN_SRV -

• Message number: 058

• Message text: Error when resetting trigger (service &1, trigger &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_GEN_SRV058 - Error when resetting trigger (service &1, trigger &2) ?

  The SAP error message /SAPAPO/PDEM_GEN_SRV058 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with resetting a trigger for a service. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Cause
  
  Data Inconsistencies: There may be inconsistencies in the data related to the service or trigger that you are trying to reset.
  Configuration Issues: The configuration settings for the service or the trigger may not be set up correctly.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in processing the reset request.
  Authorization Issues: The user may not have the necessary authorizations to perform the reset operation.
  Technical Errors: There could be underlying technical issues, such as database locks or other system errors.
  
  Solution
  
  Check Data Consistency: Verify the data related to the service and trigger. Ensure that all necessary data is correctly maintained and there are no inconsistencies.
  Review Configuration: Check the configuration settings for the service and trigger. Ensure that they are set up correctly according to the business requirements.
  Monitor System Performance: Check the system performance and ensure that it is not overloaded. If necessary, perform system tuning or optimization.
  Authorization Check: Ensure that the user executing the reset has the necessary authorizations. You may need to consult with your SAP security team.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: If the issue persists, consider restarting the relevant services or processes in the SAP system.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP APO, such as /SAPAPO/PDEM for demand planning and /SAPAPO/SDP94 for planning book.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurred and any relevant logs.
  Documentation: Review the official SAP documentation for APO and the specific services you are working with to ensure that you are following best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.