How To Fix /SAPAPO/OM_SYNC321 - Database entry

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 321

• Message text: Database entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC321 - Database entry ?

  The SAP error message /SAPAPO/OM_SYNC321 typically indicates an issue related to the synchronization of data between the SAP Advanced Planning and Optimization (APO) system and the SAP ERP system. This error often arises when there is a problem with the database entry that is expected during the synchronization process.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing or Inconsistent Data: The database entry that the system is trying to access may be missing or inconsistent. This can happen if the data was not properly replicated or if there are discrepancies between the APO and ERP systems.
  
  
  Configuration Issues: Incorrect configuration settings in the APO or ERP system can lead to synchronization problems.
  
  
  Data Model Changes: Changes in the data model or structure in either the APO or ERP system can result in mismatches that trigger this error.
  
  
  Transport Issues: If there were recent transports that did not complete successfully, it could lead to missing entries.
  
  
  Solution:
  To resolve the /SAPAPO/OM_SYNC321 error, you can follow these steps:
  
  
  Check Data Consistency: Verify that the data in both the APO and ERP systems is consistent. You can use transaction codes like /SAPAPO/OM17 to check for inconsistencies.
  
  
  Re-run the Synchronization: If you suspect that the synchronization process did not complete successfully, you can try to re-run the synchronization process. This can often resolve temporary issues.
  
  
  Review Configuration Settings: Ensure that the configuration settings for the integration between APO and ERP are correct. Check the settings in transaction /SAPAPO/OM01 and other relevant configuration transactions.
  
  
  Check for Missing Entries: Use database tools or transaction codes to check for missing entries in the relevant tables. If you find missing entries, you may need to recreate them or re-import the data.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17 (for checking data consistency) and /SAPAPO/OM01 (for configuration settings).
  SAP Documentation: Review the official SAP documentation for APO and ERP integration to understand the expected data flow and synchronization processes.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the /SAPAPO/OM_SYNC321 error.