How To Fix /SAPAPO/OM_SYNC322 - Schedule line in liveCache but not in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 322

• Message text: Schedule line in liveCache but not in the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC322 - Schedule line in liveCache but not in the database ?

  The SAP error message /SAPAPO/OM_SYNC322 indicates that there is a discrepancy between the schedule line data in the LiveCache and the database. This typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is trying to synchronize data between the LiveCache (which is used for real-time data processing) and the underlying database.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is a data inconsistency between the LiveCache and the database. This can happen due to:
  
  A failed transaction that did not complete properly.
  Manual changes made directly in the database that were not reflected in the LiveCache.
  Issues during data transfer or synchronization processes.
  
  
  
  System Errors: There may be underlying system errors or bugs that prevent proper synchronization.
  
  
  Locking Issues: If the data is being accessed or modified by another process, it may lead to inconsistencies.
  
  
  Solution:
  
  
  Consistency Check: Perform a consistency check to identify and resolve discrepancies. You can use transaction codes like /SAPAPO/OM_CHECK to check for inconsistencies.
  
  
  Re-synchronize Data: You may need to re-synchronize the data between the LiveCache and the database. This can often be done through specific APO transactions or programs designed for this purpose.
  
  
  Database and LiveCache Rebuild: In some cases, it may be necessary to rebuild the LiveCache or the database tables. This is a more drastic measure and should be done with caution, ideally under the guidance of SAP support.
  
  
  Check for Locks: Ensure that there are no locks on the data that could be causing the issue. You can use transaction codes like SM12 to check for locks.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Consult SAP Support: If the issue persists, it may be necessary to consult SAP support for further assistance. They can provide guidance based on the specific version of your system and the context of the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_CHECK, /SAPAPO/OM_REPAIR, and others that may help in diagnosing and fixing the issue.
  Documentation: Review SAP documentation related to LiveCache and APO for best practices on data management and synchronization.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Always ensure that you have proper backups and that you are following your organization's change management procedures when making changes to the system.