How To Fix /SAPAPO/OM_SYNC319 - Notified quantity in liveCache does not agree with the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 319

• Message text: Notified quantity in liveCache does not agree with the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC319 - Notified quantity in liveCache does not agree with the database ?

  The SAP error message /SAPAPO/OM_SYNC319 indicates a synchronization issue between the liveCache and the database in the SAP Advanced Planning and Optimization (APO) system. Specifically, it means that the notified quantity in liveCache does not match the quantity stored in the database, which can lead to inconsistencies in planning and execution processes.
  Cause
  The discrepancy can arise from several factors, including:
  
  Data Inconsistency: Changes made directly in the database or through other processes that did not properly update the liveCache.
  System Errors: Issues during data transfer or updates that prevent the liveCache from being updated correctly.
  Concurrency Issues: Multiple processes trying to update the same data simultaneously, leading to conflicts.
  Transport Issues: Problems during the transport of data between systems (e.g., from development to production).
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check for Data Consistency:
  
  Use transaction codes like /SAPAPO/OM17 to check the consistency of the data between liveCache and the database.
  Run consistency checks to identify any discrepancies.
  
  
  
  Re-synchronize Data:
  
  If inconsistencies are found, you may need to re-synchronize the data. This can often be done using the transaction /SAPAPO/OM_SYNC to initiate a synchronization process.
  
  
  
  Review Logs:
  
  Check the application logs for any related error messages that might provide more context on what caused the inconsistency.
  Use transaction SLG1 to view application logs.
  
  
  
  Check for Background Jobs:
  
  Ensure that any background jobs that update the liveCache are running correctly and have not failed.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17 for consistency checks and /SAPAPO/OM_SYNC for synchronization.
  Documentation: Review SAP documentation related to liveCache and APO for best practices on data management and synchronization.
  System Monitoring: Implement monitoring tools to keep track of liveCache performance and data consistency to prevent future occurrences of this error.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.