How To Fix /SAPAPO/OM_SYNC318 - Goods receipt booked quantity in liveCache does not agree with database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 318

• Message text: Goods receipt booked quantity in liveCache does not agree with database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC318 - Goods receipt booked quantity in liveCache does not agree with database ?

  The SAP error message /SAPAPO/OM_SYNC318 indicates a discrepancy between the goods receipt booked quantity in LiveCache and the quantity recorded in the database. This inconsistency can lead to issues in the Advanced Planning and Optimization (APO) module, particularly in the areas of supply chain planning and inventory management.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is a data inconsistency between the LiveCache and the database. This can occur due to:
  
  System crashes or failures during data updates.
  Incomplete or failed transactions that did not properly update both the LiveCache and the database.
  Manual changes or direct database updates that bypass the standard processes.
  
  
  
  Synchronization Issues: If there are issues with the synchronization processes between the LiveCache and the database, it can lead to discrepancies.
  
  
  Configuration Errors: Incorrect configuration settings in the APO system can also lead to this error.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check for Inconsistencies:
  
  Use transaction codes like /SAPAPO/OM_SYNC to check for inconsistencies between LiveCache and the database.
  Run the consistency check to identify specific discrepancies.
  
  
  
  Reconcile Data:
  
  If inconsistencies are found, you may need to reconcile the data. This can involve:
  
  Manually adjusting the quantities in either the LiveCache or the database to ensure they match.
  Using the appropriate SAP transactions to correct the data.
  
  
  
  
  
  Run Repair Programs:
  
  SAP provides repair programs that can help fix inconsistencies. You can run the program /SAPAPO/OM_SYNC_REPAIR to attempt to repair the discrepancies automatically.
  
  
  
  Check System Logs:
  
  Review system logs for any errors or warnings that occurred during the goods receipt process. This can provide insights into what went wrong.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after attempting the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /SAPAPO/OM_SYNC: To check for inconsistencies.
  /SAPAPO/OM_SYNC_REPAIR: To repair inconsistencies.
  
  
  
  Documentation: Review the SAP documentation related to LiveCache and APO for best practices on data management and synchronization.
  
  
  System Monitoring: Implement monitoring tools to keep track of system performance and data consistency to prevent future occurrences of this error.
  
  
  By following these steps, you should be able to identify and resolve the cause of the /SAPAPO/OM_SYNC318 error effectively.