How To Fix /SAPAPO/OM_SYNC214 - A value for an invalid characteristic is assigned to the order

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 214

• Message text: A value for an invalid characteristic is assigned to the order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC214 - A value for an invalid characteristic is assigned to the order ?

  The SAP error message /SAPAPO/OM_SYNC214 indicates that a value for an invalid characteristic has been assigned to an order in the Advanced Planning and Optimization (APO) module. This typically occurs when there is a mismatch between the characteristics defined in the system and those being used in the order.
  Cause:
  
  Invalid Characteristic Assignment: The characteristic assigned to the order does not exist in the master data or is not valid for the specific order type.
  Missing or Incorrect Configuration: The configuration settings for the product or order type may not include the characteristic in question.
  Data Consistency Issues: There may be inconsistencies in the master data, such as missing values or incorrect settings for the characteristics.
  Changes in Master Data: If the master data was recently changed (e.g., characteristics were deleted or modified), existing orders may still reference the old characteristics.
  
  Solution:
  
  Check Characteristic Definitions: Verify that the characteristic assigned to the order is defined in the system. You can do this by navigating to the relevant master data (e.g., product master, characteristic settings).
  Review Order Configuration: Ensure that the order type and product configuration allow for the characteristic in question. You may need to adjust the configuration settings to include the necessary characteristics.
  Update Master Data: If the characteristic is missing or incorrect, update the master data to include the correct characteristics and values.
  Reassign Characteristics: If the order is referencing an invalid characteristic, you may need to reassign it to a valid characteristic that exists in the system.
  Check for Data Consistency: Run consistency checks on the master data to identify and resolve any discrepancies that may be causing the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CUNI (for characteristics) and C223 (for configuration profiles) to check and modify characteristics and configurations.
  APO Master Data: Familiarize yourself with the APO master data setup, including product master data and characteristics, to better understand how they interact.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or recommendations provided by SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.