How To Fix /SAPAPO/OM_SYNC212 - Order has CDP characteristics although the product is not relevant to CDP

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 212

• Message text: Order has CDP characteristics although the product is not relevant to CDP

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC212 - Order has CDP characteristics although the product is not relevant to CDP ?

  The SAP error message /SAPAPO/OM_SYNC212 indicates that there is a mismatch between the characteristics of an order and the product's configuration regarding Collaborative Demand Planning (CDP). Specifically, it suggests that the order has CDP characteristics assigned to it, but the product itself is not set up to be relevant for CDP.
  Cause:
  
  Product Configuration: The product in question may not be configured to use CDP, which means it should not have any CDP characteristics assigned to it.
  Order Characteristics: The order may have been created or modified in a way that it inadvertently includes CDP characteristics, which are not applicable to the product.
  Master Data Issues: There may be inconsistencies in the master data setup for the product or the order, leading to this error.
  
  Solution:
  
  
  Check Product Settings:
  
  Go to the product master data in SAP APO and verify the settings related to CDP. Ensure that the product is either set to be relevant for CDP or that it does not have any CDP characteristics assigned if it is not relevant.
  If the product should be relevant for CDP, ensure that the necessary configurations are in place.
  
  
  
  Review Order Characteristics:
  
  Examine the order in question to see if it has CDP characteristics assigned. If it does, and the product is not relevant for CDP, you may need to remove those characteristics from the order.
  If the order was created through a specific transaction or interface, check if there are any settings that might be causing CDP characteristics to be assigned incorrectly.
  
  
  
  Master Data Consistency:
  
  Ensure that the master data for both the product and the order is consistent. This includes checking for any discrepancies in the configuration that might lead to this error.
  If necessary, update the master data to align with the intended use of CDP.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CDP and order management to ensure that all configurations are correctly set up.
  
  
  
  Testing:
  
  After making the necessary changes, test the order creation or modification process again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on CDP configuration.
  Transaction Codes: Familiarize yourself with transaction codes related to product master data (e.g., /SAPAPO/MDP1 for product master) and order management to facilitate troubleshooting.
  CDP Characteristics: Understand the specific CDP characteristics that are relevant to your business processes and how they should be applied to products and orders.
  
  By following these steps, you should be able to resolve the error and ensure that your product and order configurations are aligned with your CDP requirements.