How To Fix /SAPAPO/OM_SYNC120 - Shipment has status 'released' on database, but not in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 120

• Message text: Shipment has status 'released' on database, but not in liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC120 - Shipment has status 'released' on database, but not in liveCache ?

  The SAP error message /SAPAPO/OM_SYNC120 indicates a synchronization issue between the database and the liveCache in the SAP Advanced Planning and Optimization (APO) system. Specifically, it means that a shipment has a status of 'released' in the database, but this status is not reflected in the liveCache.
  
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is a data inconsistency between the database and the liveCache. This can occur due to various reasons, such as:
  
  A failure during a previous update or synchronization process.
  Manual changes made directly in the database that were not reflected in the liveCache.
  Issues during the transport of data between the database and liveCache.
  
  
  
  LiveCache Issues: There may be issues with the liveCache itself, such as it being down, not properly initialized, or having corrupted data.
  
  
  System Performance: High system load or performance issues can lead to delays in data synchronization, causing discrepancies.
  
  
  
  Solution:
  
  
  Check LiveCache Status: Ensure that the liveCache is up