How To Fix /SAPAPO/OM_SYNC122 - No order in liveCache for transportation activity

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 122

• Message text: No order in liveCache for transportation activity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC122 - No order in liveCache for transportation activity ?

  The SAP error message /SAPAPO/OM_SYNC122 indicates that there is no order in the LiveCache for a transportation activity. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO), particularly when dealing with transportation planning and execution.
  Cause:
  
  Missing Order Data: The most common cause of this error is that the transportation order or related data has not been properly created or synchronized with the LiveCache.
  Data Consistency Issues: There may be inconsistencies between the data in the SAP APO system and the LiveCache, leading to the absence of expected orders.
  Transport Order Deletion: The transport order may have been deleted or not yet created in the system.
  Buffer Issues: There could be issues with the buffer or the LiveCache itself, which may not be reflecting the latest data.
  
  Solution:
  
  Check Order Creation: Ensure that the transportation order has been created correctly in the system. You can do this by checking the relevant transaction codes (e.g., /SAPAPO/TSO for transportation orders).
  Synchronize Data: If the order exists but is not visible in LiveCache, you may need to trigger a synchronization process. This can often be done through transaction codes like /SAPAPO/OM_SYNC or by executing the relevant background jobs that handle data synchronization.
  Check LiveCache Status: Verify the status of the LiveCache. You can use transaction /SAPAPO/LC10 to check the LiveCache status and ensure it is running correctly.
  Recreate the Order: If the order is missing and cannot be found, you may need to recreate the transportation order in the system.
  Consult Logs: Check the application logs for any additional error messages or warnings that might provide more context about the issue. You can use transaction SLG1 to view application logs.
  System Restart: In some cases, restarting the LiveCache or the APO system may resolve temporary issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Documentation: Review the SAP APO documentation for transportation management to understand the expected processes and data flows.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM_SYNC122 error effectively.