How To Fix /SAPAPO/OM_SYNC119 - Shipment has status 'released' in liveCache, but not on database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 119

• Message text: Shipment has status 'released' in liveCache, but not on database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC119 - Shipment has status 'released' in liveCache, but not on database ?

  The SAP error message /SAPAPO/OM_SYNC119 indicates a synchronization issue between the liveCache and the database in the SAP Advanced Planning and Optimization (APO) system. Specifically, it means that a shipment has a status of 'released' in the liveCache but does not have the same status in the database. This inconsistency can lead to problems in planning and execution processes.
  Cause
  The root causes of this error can include:
  
  Data Inconsistency: There may be a mismatch between the data stored in the liveCache and the database due to a failed transaction or an incomplete update.
  System Errors: Issues during data processing, such as system crashes or network problems, can lead to incomplete updates.
  Configuration Issues: Incorrect configuration settings in the APO system can also lead to synchronization problems.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), inconsistencies may arise if the transport was not executed properly.
  
  Solution
  To resolve this issue, you can follow these steps:
  
  
  Check the Status: Verify the status of the shipment in both the liveCache and the database. You can use transaction codes like /SAPAPO/OM_ORDER to check the shipment status in the APO system.
  
  
  Consistency Check: Run a consistency check to identify any discrepancies between the liveCache and the database. You can use the transaction /SAPAPO/OM_CK to perform this check.
  
  
  Re-synchronize Data: If inconsistencies are found, you may need to re-synchronize the data. This can often be done by executing the relevant update or synchronization programs provided by SAP.
  
  
  Check Logs: Review system logs for any errors or warnings that occurred during the time the issue arose. This can provide insights into what went wrong.
  
  
  Database and LiveCache Maintenance: Ensure that regular maintenance tasks are performed on both the database and liveCache to prevent such issues from occurring in the future.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER, /SAPAPO/OM_CK, and others that can help in monitoring and managing shipments.
  Documentation: Review SAP documentation related to liveCache and APO for best practices in data management and synchronization.
  System Monitoring: Implement monitoring tools to keep track of system performance and data consistency to prevent future occurrences of similar issues.
  
  By following these steps, you should be able to identify and resolve the synchronization issue indicated by the error message /SAPAPO/OM_SYNC119.