How To Fix /SAPAPO/OM_SYNC114 - All downtimes for order deleted from database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 114

• Message text: All downtimes for order deleted from database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC114 - All downtimes for order deleted from database ?

  The SAP error message /SAPAPO/OM_SYNC114 indicates that all downtimes for a specific order have been deleted from the database. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the synchronization of order data between the APO system and the backend system (like SAP ERP).
  Cause:
  
  Data Consistency Issues: The error may arise due to inconsistencies in the order data between the APO and the backend system. This can happen if there are manual changes or if the data was not properly synchronized.
  Deletion of Downtime Records: If downtime records for an order were deleted in the backend system, this could lead to the error in APO, as it expects to find corresponding downtime entries.
  System Configuration Issues: Incorrect configuration settings in the APO system or the backend system can lead to synchronization problems.
  Transport Issues: If there were recent transports that affected the order data or downtime records, this could also lead to the error.
  
  Solution:
  
  Check Data Consistency: Verify the consistency of the order data in both the APO and backend systems. Ensure that all relevant records exist and are correctly linked.
  Recreate Downtime Records: If downtimes were deleted, you may need to recreate them in the backend system. This can often be done through the relevant transaction codes or by using a batch job.
  Run Synchronization Jobs: Execute the relevant synchronization jobs in APO to ensure that the data is up-to-date. This may include running the CIF (Core Interface) jobs to synchronize data between the systems.
  Review Configuration Settings: Check the configuration settings in both the APO and backend systems to ensure they are correctly set up for order management and downtime handling.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER for order management and /SAPAPO/OM_DOWNTIME for managing downtimes.
  Monitoring Tools: Use monitoring tools in SAP to track the synchronization process and identify any bottlenecks or errors.
  Documentation: Review the official SAP documentation for APO and order management to understand the expected behavior and data flow.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM_SYNC114 error effectively.