How To Fix /SAPAPO/OM_SYNC062 - Order is published in LC, but shipment does not have 'publish' status

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 062

• Message text: Order is published in LC, but shipment does not have 'publish' status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC062 - Order is published in LC, but shipment does not have 'publish' status ?

  The SAP error message /SAPAPO/OM_SYNC062 indicates that there is a discrepancy between the order and the shipment in the SAP Advanced Planning and Optimization (APO) system. Specifically, it means that the order has been published in the Logistics Cockpit (LC), but the associated shipment does not have the status required for publishing.
  Cause:
  
  Status Mismatch: The shipment may not have been set to the correct status that allows it to be published. This could be due to a manual error or a process issue.
  Data Inconsistency: There may be inconsistencies in the data between the order and the shipment, such as missing or incorrect information.
  Configuration Issues: The system configuration may not be set up correctly to handle the publishing of shipments.
  Workflow Issues: There may be issues in the workflow that prevent the shipment from being published correctly.
  
  Solution:
  
  Check Shipment Status: Verify the status of the shipment in the system. Ensure that it is set to a status that allows it to be published.
  Review Order and Shipment Data: Check for any inconsistencies or missing data between the order and the shipment. Ensure that all required fields are filled out correctly.
  Reprocess the Shipment: If the shipment status is incorrect, you may need to change it manually or reprocess the shipment to ensure it is published correctly.
  Configuration Review: Review the configuration settings in the SAP system related to order and shipment publishing. Ensure that they are set up correctly.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SAPAPO/OM_ORDER or /SAPAPO/OM_SHIPMENT to view and manage orders and shipments.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  User Roles and Permissions: Ensure that the user has the necessary permissions to publish orders and shipments in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.