How To Fix /SAPAPO/OM_SYNC060 - Shipment status does not equal the order status

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 060

• Message text: Shipment status does not equal the order status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC060 - Shipment status does not equal the order status ?

  The SAP error message /SAPAPO/OM_SYNC060 indicates a mismatch between the shipment status and the order status in the Advanced Planning and Optimization (APO) module. This error typically arises during the synchronization process between the APO and the SAP ERP system, particularly when dealing with transportation and shipment data.
  Cause:
  
  Status Mismatch: The shipment status in the APO system does not match the corresponding order status in the ERP system. This can occur if the shipment has been updated in one system but not in the other.
  Data Inconsistencies: There may be inconsistencies in the data due to manual changes, incomplete updates, or errors during data transfer.
  Timing Issues: If the shipment and order statuses are updated at different times, it can lead to temporary mismatches.
  Configuration Issues: Incorrect configuration settings in the integration between APO and ERP can also lead to this error.
  
  Solution:
  
  Check Statuses: Verify the shipment and order statuses in both the APO and ERP systems. Ensure that they are aligned and reflect the same state.
  Reprocess Data: If there are discrepancies, you may need to reprocess the shipment or order data. This can involve re-triggering the synchronization process.
  Manual Update: If necessary, manually update the shipment or order status in the respective system to ensure consistency.
  Review Logs: Check the application logs for any additional error messages or warnings that could provide more context on the issue.
  Configuration Review: Review the configuration settings for the integration between APO and ERP to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/OM_ORDER or /SAPAPO/OM_SHIPMENT to view and manage orders and shipments in APO.
  SAP Notes: Check for relevant SAP Notes that may provide fixes or additional information regarding this error.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is affecting business operations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.