How To Fix /SAPAPO/OM_SYNC061 - Order is not published in liveCache but shipment has status 'Publish'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 061

• Message text: Order is not published in liveCache but shipment has status 'Publish'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC061 - Order is not published in liveCache but shipment has status 'Publish' ?

  The SAP error message /SAPAPO/OM_SYNC061 indicates that there is a discrepancy between the order status in the SAP Advanced Planning and Optimization (APO) system and the status of the shipment in the liveCache. Specifically, it means that the order is not published in liveCache, even though the shipment has a status of 'Publish'. This can lead to issues in the planning and execution processes.
  Causes:
  
  Data Inconsistency: There may be inconsistencies between the APO and liveCache data, possibly due to a failed synchronization process.
  Network Issues: Temporary network issues or interruptions during the data transfer can lead to incomplete publishing of orders.
  Configuration Issues: Incorrect configuration settings in the APO system or liveCache can prevent proper publishing.
  Locking Issues: If the order is locked by another process or user, it may not be published correctly.
  System Errors: Bugs or errors in the SAP system can also lead to this issue.
  
  Solutions:
  
  Check Order Status: Verify the status of the order in the APO system. If it is not in a state that allows publishing, you may need to change its status.
  Re-Publish the Order: Attempt to manually re-publish the order to liveCache. This can often resolve the issue if it was a temporary glitch.
  Check for Locks: Investigate if there are any locks on the order that might be preventing it from being published. You can use transaction codes like SM12 to check for locks.
  Review Logs: Check the application logs (transaction SLG1) for any error messages or warnings that could provide more context on the issue.
  Consistency Check: Run consistency checks in the APO system to identify and resolve any discrepancies between the APO and liveCache.
  System Configuration: Review the configuration settings for both APO and liveCache to ensure they are set up correctly for order publishing.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if you suspect a bug or system error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER for order management and /SAPAPO/OM_SHIPMENT for shipment management.
  Documentation: Review SAP documentation related to APO and liveCache for best practices on order publishing and troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SAPAPO/OM_SYNC061.