How To Fix /SAPAPO/OM_ERROR2387 - Time series read for pegging area that does not update ATP time series

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 387

• Message text: Time series read for pegging area that does not update ATP time series

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2387 - Time series read for pegging area that does not update ATP time series ?

  The SAP error message /SAPAPO/OM_ERROR2387 indicates an issue related to the time series data in the Advanced Planning and Optimization (APO) module, specifically when dealing with pegging areas that do not update the Available-to-Promise (ATP) time series. This error typically arises during the planning process when the system attempts to read or update time series data but encounters inconsistencies or issues.
  Cause:
  
  Configuration Issues: The pegging area may not be correctly configured to update the ATP time series. This can happen if the settings in the APO system do not align with the requirements for the specific planning scenario.
  Data Inconsistencies: There may be inconsistencies in the time series data, such as missing entries or incorrect data types that prevent the system from reading or updating the time series correctly.
  Master Data Issues: Problems with master data, such as incorrect product or location data, can lead to this error. If the master data is not set up properly, it can affect how the time series is processed.
  System Performance: In some cases, performance issues or system locks can prevent the time series from being updated correctly.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the pegging area and ensure that they are set up correctly to allow for ATP time series updates. This includes checking the planning book settings and the data view configurations.
  Validate Time Series Data: Use transaction codes like /SAPAPO/TS to check the time series data for inconsistencies. Look for missing entries or incorrect data types and correct them as necessary.
  Review Master Data: Ensure that all relevant master data (products, locations, etc.) is correctly maintained and that there are no discrepancies that could affect the time series.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue. This can help identify if there are underlying performance issues or other errors.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific guidance based on the version of your system and the context of the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/TS for time series management and /SAPAPO/OM for order management.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may contain specific fixes or workarounds.
  APO Documentation: Review the APO documentation for best practices in managing time series data and pegging areas.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /SAPAPO/OM_ERROR2387 error message.