How To Fix /SAPAPO/OM_ERROR2386 - ATP: COM routine was not called in an active planning version

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 386

• Message text: ATP: COM routine was not called in an active planning version

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2386 - ATP: COM routine was not called in an active planning version ?

  The SAP error message /SAPAPO/OM_ERROR2386 ATP: COM routine was not called in an active planning version typically occurs in the context of Advanced Planning and Optimization (APO) when there is an issue with the availability check (ATP - Available to Promise) in a planning version that is not active. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Inactive Planning Version: The error indicates that the ATP check is being attempted in a planning version that is not currently active. In SAP APO, planning versions are used to manage different scenarios or versions of planning data, and only one version can be active at a time.
  Configuration Issues: There may be configuration issues in the APO system that prevent the ATP check from being executed properly.
  Data Consistency: There might be inconsistencies in the data or settings related to the planning version or the ATP check.
  
  Solution:
  
  
  Activate the Planning Version:
  
  Go to the transaction code /SAPAPO/VER (or use the relevant transaction for managing planning versions).
  Check the status of the planning version you are trying to use. If it is inactive, activate it.
  Ensure that the version you want to use for ATP checks is set as active.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the ATP check in the APO system. Ensure that the settings are correctly defined for the active planning version.
  Verify that the necessary master data (like product master, location, etc.) is available and correctly set up for the active planning version.
  
  
  
  Review ATP Settings:
  
  Check the settings for the ATP check in the relevant configuration areas (like the Global ATP settings).
  Ensure that the COM (Core Interface) routines are correctly defined and linked to the active planning version.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data and transaction data to ensure there are no inconsistencies that could be causing the issue.
  Use transaction codes like /SAPAPO/OM17 to check for inconsistencies in the planning data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ATP checks and planning versions for any specific guidance or updates that may be relevant to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  /SAPAPO/VER: Manage planning versions.
  /SAPAPO/OM17: Check consistency of planning data.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to resolve the error and ensure that the ATP checks are functioning correctly in your SAP APO environment.