How To Fix /SAPAPO/OM_ERROR2389 - ATP: characteristics combination with identical characteristic values

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 389

• Message text: ATP: characteristics combination with identical characteristic values

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2389 - ATP: characteristics combination with identical characteristic values ?

  The SAP error message /SAPAPO/OM_ERROR2389 indicates that there is an issue with the Available-to-Promise (ATP) check in SAP Advanced Planning and Optimization (APO). Specifically, this error occurs when there is a combination of characteristics that have identical values, which can lead to ambiguity in the ATP check process.
  Cause:
  The error is typically caused by the following scenarios:
  
  Duplicate Characteristic Values: The product master data or the configuration of the product has characteristics that are defined with the same values. For example, if you have a product with characteristics like color and size, and both characteristics have the same value (e.g., "Red" for color and "Red" for size), it can lead to confusion in the system.
  Incorrect Configuration: The configuration of the product might not be set up correctly, leading to multiple characteristics being assigned the same value.
  Data Integrity Issues: There may be issues with the data integrity in the master data, such as incorrect entries or missing values.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Product Master Data:
  
  Check the characteristics assigned to the product in the product master data.
  Ensure that each characteristic has unique values and that there are no duplicates.
  
  
  
  Adjust Configuration:
  
  If the product is configurable, review the configuration settings to ensure that the characteristics are defined correctly and do not overlap in values.
  
  
  
  Data Cleanup:
  
  Perform a data cleanup to remove or correct any duplicate characteristic values in the master data.
  Use transaction codes like CT04 (for characteristics) and MM02 (for material master) to review and edit the relevant data.
  
  
  
  Test ATP Check:
  
  After making the necessary adjustments, perform a test ATP check to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to ATP and characteristic configuration for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP APO and ATP processes to better understand how to manage characteristics and configurations effectively.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.