How To Fix /SAPAPO/CULL_SERVICE005 - Error RC &1 occurred in the liveCache. Processing is cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CULL_SERVICE -

• Message number: 005

• Message text: Error RC &1 occurred in the liveCache. Processing is cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CULL_SERVICE005 - Error RC &1 occurred in the liveCache. Processing is cancelled ?

  The SAP error message /SAPAPO/CULL_SERVICE005 Error RC &1 occurred in the liveCache. Processing is cancelled typically indicates an issue with the LiveCache system used in SAP Advanced Planning and Optimization (APO). This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the LiveCache itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or corrupted entries in the LiveCache.
  Configuration Issues: Incorrect configuration settings in the APO system or LiveCache can lead to errors during processing.
  LiveCache Performance: If the LiveCache is under heavy load or not performing optimally, it may result in errors.
  Database Issues: Problems with the underlying database that supports LiveCache can also trigger this error.
  Version Compatibility: Incompatibility between the APO version and the LiveCache version can lead to unexpected errors.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the LiveCache is running properly. You can use transaction codes like /SAPAPO/LC10 to check the status and health of the LiveCache.
  Data Consistency Check: Run consistency checks on the data in the LiveCache. You can use transaction /SAPAPO/LC10 to perform checks and repairs if necessary.
  Review Configuration: Verify the configuration settings in the APO system and ensure they are set up correctly. This includes checking settings related to planning areas and LiveCache parameters.
  Monitor Performance: Use performance monitoring tools to check the load on the LiveCache. If it is overloaded, consider optimizing the queries or increasing resources.
  Database Maintenance: Perform regular maintenance on the database that supports LiveCache. This includes checking for locks, optimizing tables, and ensuring that there are no issues with the database itself.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed logs and error messages to help diagnose the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 for LiveCache monitoring and /SAPAPO/LC11 for LiveCache administration.
  Documentation: Review SAP documentation related to LiveCache and APO for best practices and troubleshooting steps.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.